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hp.Hunain ParekhAI process automation engineerLet’s talk

Business processes that run themselves.

I’m Hunain. I automate whole processes with AI, from the first message or call to the record in your system, so a person steps in only when the system asks. Patient bookings, guest admission, sales conversations, employee performance reviews so far. Next, whatever your team still does by hand.

Cartoon portrait of Hunain Parekh, wearing glasses and a charcoal blazer
Voice, WhatsApp, email intakeActions in your existing systemsPerformance scored from the work itselfHuman handover only on exceptions
1M+
calls handled by BeMe agents for 20+ businesses
30k+
calls and 350k conversations a month through xAIa
1k+
venue bookings a month on Play Lounge
Hunain at his desk with a headset on, working at two screens

Hi, I’m Hunain.

I’m a software engineer in Karachi. My work grew from internal business tools into full-stack products, and then into systems that do the work themselves instead of helping a person do it.

The goal is simple to say and hard to do: take a process a business runs by hand, whether that is booking a patient or reviewing an employee, and make it run alone, with a person involved only when the system asks. I care about the unglamorous parts that make that hold: the identity check, the replay queue, the exceptions list someone actually reads.

More about my experience

What I deliver.

A process that runs on its own, with a person only on exceptions.
The same four parts every time. How each part works

Intake

Agents on every channel the work arrives on: phone, WhatsApp, email, forms. English and Arabic.

Decide

Explicit logic for what the model decides, what a rule decides, and exactly when a human is asked.

Act

Tools that write straight into the systems you already run, with permissions inside the tool.

Recover

Failed actions queue and replay. The exceptions list is the only thing a person reads.

Try it with your own process.

Describe something your team still does by hand. You get it back on the four stations, with the exact point where a person would still step in.

One process,
running without people.

Patient bookings, from the phone call to the clinic record.
See all four case studies

xAIaSystem illustration
Call in. Appointment out.
ArabicEnglishSimplex

Patient booking, from the call to the record.

Voice and WhatsApp agents that book patient appointments directly into the Simplex system, and push leads into the CRM without anyone retyping them.

The appointment lands in Simplex during the call. If the CRM sync fails, it queues and replays. A human sees it only if the replay fails too.

30k+ calls and 350k conversations a month. 63 live agents in production.

Voice agentsMulti-turn retrievalCRM integrations
Inside the system

How it works

Organization-scoped conversations, a bounded knowledge-retrieval loop, and queued lead processing connect the AI experience to business operations. The Odoo integration includes a failed-sync queue and replay controls.

Engineering detail

A custom Hamsa–Vapi bridge selects Arabic or English voices, supports Arabic dialect configuration, and converts synthesized WAV audio into PCM at the requested sample rate.

What people say
after working with me.

Colleagues, a client, and a mentor.
Read them in full on LinkedIn

His ability to lead teams, solve complex problems, and deliver high-quality code makes him a valuable asset to any tech team.

Hammad AliFull Stack Developer, colleague

Thoroughly impressed by his punctuality in meeting project timelines. A promising professional any company can rely on for delivering exceptional user experience.

Shoaib AhmadFounder, client

His ability to grasp complex concepts swiftly and apply them effectively is remarkable. He delivers high-quality results and meets tight deadlines.

Muhammad RohanDigital Innovation and Transformation, senior colleague

A true team player, always willing to go the extra mile to support his colleagues and ensure the success of the project.

Noor Ahmed Raza PirwaniUX Designer, XLoop Digital

A fountain of limitless energy and knowledge. Any organisation would be lucky to have him. Everyone around him grows in confidence and skill.

Jack MartinSoftware Engineering Contractor, mentor at XLoop

What does your team still do by hand?

Bookings, hiring, performance reviews, task allocation, approvals, follow-ups. If it happens the same way every time and a person still has to be there, that is the work I do. Describe it in the form, or reach me directly.

Phone and WhatsApp
+92 313 296 7563
Based in
Karachi, Pakistan. Working with teams in any time zone.